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Conversation Intelligence

Conversation Intelligence

Use AI to analyze sales conversations and enhance sales processes, increase customer engagement, and close more deals!

Inviting Outplay BOT into Your Zoom Meeting

How to remove an Intelligence license?

Get Started with Conversation Intelligence

Get Started with Conversation Intelligence on Outplay

Keyboard Shortcuts for Media Player

Conversation Analysis

How to Obtain Call Summary and View Action Items

A guide to analyzing recorded conversations

How to listen to recorded conversations on Outplay

How to View Transcripts of Recorded Conversations

Understanding Meeting Analysis for Recorded Conversations

Listen to Specific Monologues in Recorded Conversations

How to search in a recorded conversation

Identify Next Steps and Highlights in a conversation

How to Manage Speakers in a Recorded Conversation

Upload a Recorded Conversation to Analyze

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Outplay AI

Add Your Voiceprint for Accurate Meeting Transcripts

Enable Bot for scheduled meetings

How to Add a Bot to Your External Meeting

How to configure Bot settings

Configure Topics for Outplay AI to detect in Recorded Conversations

Leveraging AI to identify the tones/sentiments of the speakers present in the call

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Collaboration

Understanding Shares & Views in Conversation Intelligence

How to Control Access to a Conversation Recording on Outplay

How to Set Up Slack Notifications for Conversation Intelligence

How to Add Comments and Tag Team Members in Recorded Conversations

How to share conversation recordings on Outplay

How to View & Manage Your Shared Recordings

Assign Conversation Intelligence License to Team Members on Outplay

How to Grant Conversation Intelligence Permissions for a Role on Outplay

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Sales Enablement

Create Battle Cards to Tackle Sales Objections

How to manage battle cards on Outplay

View upcoming meetings scheduled on Outplay

How to Configure Recording Consent Settings on Outplay