Prospects might call your Outplay assigned number when you don't have Outplay open. You can still accept these calls by setting up a forwarding number. Outplay will automatically forward calls to this number when you're away from the platform.
Forwarding numbers are added in the Calls screen.
- Click the user menu, and click Settings.
- Click Calls.
To add a forwarding number:
- Under Forwarding Number, select your country.
- Type the number of the phone you want to accept calls with.
Your phone number must be a direct line, such as a landline or cell phone. Numbers with extensions are not supported.
- Click Save.