You can reply to emails from your prospect and forward them from the prospect profile Emails screen.

  1. In the Prospects screen, click the name of the prospect whose email you want to reply to or forward.
  2. Click Emails.
  3. Click the email you want to reply to or forward.
  4. To reply to the email, click the reply button.
    To forward the email, click the options button, then click Forward.
  5. Compose your reply as normal, and click Send.
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