Outplay uses Twilio as partner and it does not do any markup on the call/SMS charges.

To start making calls/sms, you have to purchase credits on Outplay:
https://app.outplayhq.com/settings/billing/calls 

To purchase Dialer credits on Outplay

  1. click on user settings.

  2. Click on Billing under company settings.

  3. Select Dialer credits section from Billings page.

  4. Click Add Funds.

  5. Select the Amount you want to load from the dropdown.

  6. Click tick button and proceed to pay amount.

Once you have loaded credits in your account, you need to go ahead and buy a number from the below mentioned page:
https://app.outplayhq.com/settings/dialer

To purchase a phone number

  1. Click User settings.

  2. Click on Dialer under Company settings.

  3. Select Dialer section.

  4. Under Add Number section, select the country you chose purchase number from.

  5. Click Search Available Numbers.

  6. Choose a number from the list of available number by clicking on select this number.

  7. Click Yes to proceed purchasing a phone number.

On purchasing a phone number, $1 is deducted from your Dialer Credits as a monthly charge for maintaining phone number.

You can check the month wise usage of your dialer credits by going to dialer credits section of the billing page and click on the icon next to add funds.


Check calls pricing for different counties on the below mentioned link:
https://www.twilio.com/voice/pricing

Also you can find the SMS charges on the below mentioned link:
https://www.twilio.com/sms/pricing/us

Note: Stripe processing fee is applicable for the payments and that will be deducted from the dialer credits.
Please check the applicable fee charged by stripe from the link below:
https://stripe.com/pricing

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