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36 articles in this collection
Written by Laxman Papineni, Luv Jain, and Tamiz

What is the difference between working, replied, unresponsive, and bad contact info?

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Written by Tamiz
Updated this week

Reasons behind 'Prospect Failed'.

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Written by Tamiz
Updated this week

What is the difference between active, pending, and Finished?

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Written by Tamiz
Updated this week

Country naming standards while uploading prospects.

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Written by Tamiz
Updated over a week ago

Enable and Disable Auto-Recharge - Dialer Credits

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Written by Tamiz
Updated over a week ago

Adding Phone Extensions

Phone Extension for Prospects
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Written by Luv Jain
Updated over a week ago

Meetings Count in Reports

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Written by Luv Jain
Updated over a week ago

How to view all my team sequences?

How to filter out team sequences or personal sequences
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Written by Luv Jain
Updated over a week ago

Affiliate program

FAQ's related to affiliate program
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Written by Luv Jain
Updated over a week ago

Text Replies

How to check when someone replies to your Text
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Written by Luv Jain
Updated over a week ago

Handling bounced state prospects

Why do emails get bounced, and how to handle bounced emails?
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Written by Luv Jain
Updated over a week ago

Notifications & Configuring email notifications

Notifications for email replies, inbound calls and text/SMS, and how to configure email notifications.
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Written by Luv Jain
Updated over a week ago

How to setup website tracking

Setting up and enabling website tracking
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Written by Luv Jain
Updated over a week ago

Website tracking

How website tracking works and where to access the activity.
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Written by Luv Jain
Updated over a week ago

Universal Search

How does universal search work and what all can be searched?
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Written by Luv Jain
Updated over a week ago

Understanding SPF, DKIM and how to Set them up.

what are SPF and DKIM? How are they important and how to set them up?
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Written by Luv Jain
Updated over a week ago

How to add and edit notes for a prospect?

Editing the notes and call log of a prospect.
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Written by Luv Jain
Updated over a week ago

Connect to Different Calendar's

Different calendar connection
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Written by Laxman Papineni
Updated over a week ago

Examples - Conditional and Date Variables

examples of conditional and date variables.
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Written by Laxman Papineni
Updated over a week ago

SMS - Failure Setting

SMS gets failed in sequence
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Written by Laxman Papineni
Updated over a week ago

Does Outplay supports HTML/MJML in email editor?

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Written by Luv Jain
Updated over a week ago

Outplay Text/SMS faq's

Character limit, charges per sms, link include in sms, status of sms, sms forwarding,
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Written by Laxman Papineni
Updated over a week ago

How to increase email deliverability and prevent your email ending up in prospect's spam?

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Written by Luv Jain
Updated over a week ago

Why are my emails not delivered from Outplay?

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Written by Luv Jain
Updated over a week ago

how to add html generated signature to my outplay signature ?

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Written by Luv Jain
Updated over a week ago

How to enable open and link tracking by default for all the emails I send through Outplay ?

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Written by Luv Jain
Updated over a week ago

How to edit opt-out link text ?

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Written by Luv Jain
Updated over a week ago

What are Client ID and Client secret while connecting zapier to Outplay and where to find those in Outplay ?

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Written by Luv Jain
Updated over a week ago

Will the caller ID work for sending SMS as well ?

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Written by Luv Jain
Updated over a week ago

How to change meeting link ?

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Written by Luv Jain
Updated over a week ago

How long will it take for custom domain to get verified ?

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Written by Luv Jain
Updated over a week ago

What are opportunities in prospect info page ?

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Written by Luv Jain
Updated over a week ago

How can I use my own phone number to dial prospects ?

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Written by Luv Jain
Updated over a week ago

Will the accounts be imported automatically while importing prospects?

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Written by Luv Jain
Updated over a week ago

How to disable an opt-out link while sending a sequence email ?

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Written by Luv Jain
Updated over a week ago

How to connect Linkedin or Twitter with Outplay ?

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Written by Luv Jain
Updated over a week ago