Account Triggers

Account Triggers are basically meant to be executed on the conditions like whenever the account is created or updated.

Account triggers

To create an Account trigger, select the option either from anyone below

  • Account Created - The Trigger will fire when an account is created in Outplay and all relevant conditions are satisfied.
  • Account Updated - The Trigger will fire when an existing account in Outplay is updated and all relevant conditions are satisfied.

Criteria:

After selecting the trigger type, the next step is identifying the conditions that must be met before the trigger can activate. These conditions are created using the fields available in Outplay.

Depending on the type of trigger type, the field will vary under criteria selection.

 

Actions:

Depending on the type of the trigger type selected, actions may vary. Please refer to the table below to understand which action type will be supported for which trigger type

 

 

Trigger Type Action Type
When an Account is Created

Set Account Field

Add tags to the Account

Map prospects to account if their email domain matches the account domain

When an Account is Updated

Set Account fields

Set Prospect fields in the Account 

Add Prospects in Account to Sequence

Add tags to the Account

Remove Tags from Prospect Account

Add tags to prospect

Remove tags to prospect

Pause Sequence to Prospect

Finish Sequence to Prospect

Map prospects to account if their email domain matches the account domain

 

Please note; whenever there is any action performed via triggers. That action will also be recorded in the prospect and account activity panel respectively.