Through sending limits, you can protect your email accounts while propelling your outreach campaigns.
Sending limits determine the number of emails you can send in a day from a mailbox on Outplay.
Why is it important to be aware of these limits?
If you do email outreach without concern for sending limits, you may be suspected for spamming people at large and your email account may get blocked before you know it.
With the sending limits feature on Outplay, you can avoid being suspended or limited by your email service provider and run effective email outreach campaigns.
NOTE: Sending limits will be applicable to emails sent from Outplay only.
Outplay Sending Limits - User Level
Here’s how you can configure your email sending limits on Outplay at the user level.
- Go to Profile → Settings
- On the Settings panel, click Safety Settings under User.
- Under the General tab of Safety Settings, you will have access to your email sending limits.
- You can configure the settings as per the description in the table below:
Option |
Description |
How many emails can be sent in a day? |
Input the maximum number of emails you want to send in a day. |
Check inbox before starting sequence (don't email prospects who were sent an email in the last 30 days.) |
Activate the toggle to avoid sending emails to a prospect who was sent an email in the last 30 days. |
Stop sequence to all prospects in an account when a reply is received. |
Activate the toggle if you want to stop a sequence once a prospect in their respective account responds. |
Minimum delay between emails |
Input the time delay required between each email sent out from your mailbox. NOTE: Minimum delay cannot be less than 10 seconds. |
Minimum interval between the two emails to the same prospect |
Input the time delay required between two emails sent to the same prospect. |
- Click Save.
Outplay Sending Limits - Admin Level
Here’s how you can configure your email sending limits on Outplay at the Admin level.
NOTE: These settings can only be configured by an Admin account.
- Go to Profile → Settings
- On the Settings panel, click Org Settings under Company.
- Under the General tab of Org Settings, you can configure email sending settings for your teams.
- You can configure the settings as per the description in the table below:
Option |
Description |
Maximum emails allowed to the same domain in a day |
Input the maximum number of emails sent to a specific domain in a day |
How many emails can be sent in a day by a user? |
Input the maximum number of emails sent by a user in your organization in a day. |
Do not create prospects for the below domains |
Input domains that are to be avoided while sending out emails, calls and meetings. |
- Click Save.
Mailbox Limits
To avoid spamming, every email provider has email sending limits that all users must be aware of.
Mailbox |
Email Sending Limits (in a day) |
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