How to upgrade your subscription on Outplay
We’ve got plans that grow with you!
On Outplay, you can pick out a plan that works just for you. You can upgrade your subscription plan anytime, add users and lead credits as you go, and subscribe to add-on services that will boost your outreach game.
This article discusses:
Select your Outplay subscription plan
Select add-ons for your subscription
To add Users to your subscription
To add Mailboxes to your subscription
To add Observe Seats to your subscription
To add Lead Credits to your subscription
To add Meeting Scheduler to your subscription
Complete payment and activate your subscription
Select your Outplay subscription plan
Here’s how you can select an Outplay subscription plan that works for you.
On Outplay, go to Profile → Upgrade Plan.
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The Upgrade Plan window pops up. Here, you can find a quick comparison of price and features between the four subscription plans that we offer; Free, Startup, Growth and Enterprise.
NOTE: With Enterprise, we’ll build a personalized, flexible plan that suits all your unique business requirements. You can get in touch with us to find what we have in store for you!
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You can view the monthly and annual subscription rates with the switcher at the top of the table.
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You can click View Detailed Comparison Table to learn more about our plans.
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Select a subscription plan of your choice.
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Once you have chosen a plan, the next step is to select users and add-ons for your subscription plan.
Select add-ons for your subscription plan
On Outplay, you can add several features to your subscription plan for an enhanced experience. On the Summary & Add-Ons page, your selected subscription plan is highlighted. Here, you can select the add-ons you require with your plan. To your right, you can review your total summary as well.
Here’s what you can add to your subscription plan:
Users: Add the number of team members you’d like to add as users to your subscription plan.
Lead Credits: Select the amount of lead credits you want in order to source lead information.
Mailbox: Add additional mailboxes to increase your email outreach process.
Observer: Add Observer seats to invite users who can shadow your sales process.
Scheduler: Add Meeting Scheduler to simplify meeting scheduling and book more meetings instantly.
To add Users to your subscription:
On the Upgrade Plan page, navigate to the Users section. Select the number of user seats you want to add to your subscription plan. Your subscription plan is updated automatically.
![](https://storage.crisp.chat/users/helpdesk/website/baf07f05f8b42000/35524737-0cfd-4f19-8121-17f3bd_1c9o97f.png)
To add Mailboxes to your subscription:
On the Upgrade Plan page, navigate to the Add-Ons and Credits section. Under Add-Ons, select the number of mailboxes you want to add to your subscription plan. Your subscription plan is updated automatically.
NOTE: Mailbox feature is applicable per user. For example, if there are 5 users on your plan, you have to purchase mailboxes for each user.
![](https://storage.crisp.chat/users/helpdesk/website/c158c5da0e0f2000/16_bfl4at.png)
To add Observer Seats to your subscription:
On the Upgrade Plan page, navigate to the Add-Ons and Credits section. Under Add-Ons, select the number of Observer seats you want to add to your subscription plan. Your subscription plan is updated automatically.
NOTE: Observer seats are applicable per user. For example, if you want to add 2 observers to your subscription plan, you have to purchase observer seats for each user.
![](https://storage.crisp.chat/users/helpdesk/website/c158c5da0e0f2000/15_1sp8wut.png)
TIP: You can also choose to remove an observer and assign the seat to another user.
To add Lead Credits to your subscription:
On the Upgrade Plan page, navigate to the Add-Ons and Credits section. Click the Credits tab.
![](https://storage.crisp.chat/users/helpdesk/website/c158c5da0e0f2000/16_1pfi5z1.png)
Adjust the slider based on the number of Lead Credits you require. Your subscription plan is updated automatically.
![](https://storage.crisp.chat/users/helpdesk/website/c158c5da0e0f2000/screenshot-2024-06-10-at-11544_15n5yfj.png)
To add Meeting Scheduler to your subscription:
On the Upgrade Plan page, navigate to the Scheduler Plans section. Here, you can choose Scheduler Pro or the Scheduler Free.
![](https://storage.crisp.chat/users/helpdesk/website/c158c5da0e0f2000/screenshot-2024-06-10-at-11560_3ytyy7.png)
You can select the number of Scheduler add-ons you require. Your subscription plan is updated automatically.
NOTE: Meeting Scheduler is applicable per user. For example, if there are 5 users on your plan who want to use Meeting Scheduler, you have to purchase the add-on for each user.
![](https://storage.crisp.chat/users/helpdesk/website/c158c5da0e0f2000/screenshot-2024-06-10-at-11565_cqzdje.png)
Complete your payment & activate your subscription
After selecting your plan and add-ons, you can complete the payment and activate your plan instantly.
You can review your total summary on the right side of the Upgrade Plan page. Click the Proceed to Pay button.
![](https://storage.crisp.chat/users/helpdesk/website/c158c5da0e0f2000/screenshot-2024-06-10-at-11575_m62yiw.png)
On the Payment page, you can view the final summary of your purchase to your left.
![](https://storage.crisp.chat/users/helpdesk/website/c158c5da0e0f2000/screenshot-2024-06-10-at-11585_3b9i1l.png)
Under Payment Details, click the Add New Card button. Enter your credit card information and click Pay.
![](https://storage.crisp.chat/users/helpdesk/website/c158c5da0e0f2000/screenshot-2024-06-10-at-11590_1ofj0io.png)
After the transaction is successfully completed, your subscription plan is upgraded on Outplay.
![](https://storage.crisp.chat/users/helpdesk/website/c158c5da0e0f2000/screenshot-2024-06-10-at-12001_10ff4up.png)
Once your payment is successful, you will receive an email confirmation for the same.
TIP: You can download your invoice for the transaction from Profile → Settings → Billing → Invoices.
Updated on: 10/06/2024
Thank you!