How to avoid getting labeled Spam caller, Fraud likely, Scam likely, or Telemarketer Understand Where and How your Number got Flagged
Call Blocking/labelling currently happens at the recipient’s carrier. Carriers watch for how many calls they get concurrently or overall from a unique phone number, if its a disconnected number, and are beginning to use caller ID reputation registries. Additionally, the end user may also be using various smartphone apps that crowdsource reports of nuisance calls.
Even if you don't telemarket, scammers can hijack your number and ruin your business phone numbers reputation. See our advice below for both telemarketers and business owners.
Caller ID Strategies:
Area Mixing:
Mix up the geographic area you are calling to spread calls over as many receiving carriers and call-blocking systems as possible.
Rotate Caller ID:
Smaller operations can simply add or exchange new phone numbers every month, week, or day as needed.
Verify New Caller ID's:
Download several call-blocking apps to a mobile phone and place a test call to it using the caller ID numbers you are adding.
Abandon Caller ID:
Stop using any current number if scammers are spoofing (fraudulently placing calls) with your company’s caller ID.
General Business Strategies
- Call responsibly. Don’t call the same lead 10 times a day.
- Don’t hang up on people if you’re running a dialer. Maintain a < 3% drop rate
- Make sure people can reach you if they call back.
- Register your number with the major caller ID reputation registries