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Activity Sync b/w Dynamics & Outplay

By default, we log all the following activities to Microsoft Dynamics.

Activities are actions that are performed on the prospect who has been enrolled in a sequence by the user.

These can be actions such as link click, email reply, email sent, note added, call log, meeting booked, or tasks created and updated.

Screenshot 2021-12-08 at 4.29.32 PM

Once any one of these activities is performed, the action is recorded into Dynamics as well to maintain complete information on both platforms, by default as shown below - 


Screenshot 2021-12-08 at 4.29.51 PM

Users also have the option to disable any of this to prevent them from being sent to Dynamics.

Note: Email opens are not pushed to Dynamics.