Activity Sync b/w Pipedrive & Outplay

By default, we log all the following activities to Pipedrive.

Activities are actions that are performed on the prospect who has been enrolled in a sequence by the user.

These can be actions such as email reply, email sent, note added, call log, meeting booked, or tasks created and updated.

Once any one of these activities is performed, the action is recorded into Pipedrive as well to maintain complete information on both platforms, by default as shown below - 



Screenshot 2021-12-08 at 2.51.57 PM

 

But users can choose to change this default action and add another one if necessary to be performed in Pipedrive as shown below 

Screenshot 2021-12-08 at 2.54.18 PM

 

Users also have the option to disable any of this to prevent them from being sent to Pipedrive.