Activity Sync b/w Dynamics & Outplay

By default, we log all the following activities to Microsoft Dynamics.

Activities are actions that are performed on the prospect who has been enrolled in a sequence by the user.

These can be actions such as link click, email reply, email sent, note added, call log, meeting booked, or tasks created and updated.



Once any one of these activities is performed, the action is recorded into Dynamics as well to maintain complete information on both platforms, by default as shown below - 



Users also have the option to disable any of this to prevent them from being sent to Dynamics.

Note: Email opens are not pushed to Dynamics.

Updated on: 31/05/2024