Articles on: FAQs

Custom Domain Verification in Outplay: How Long Does it Take?

Timelines and Troubleshooting for Custom Domain Verification

If you're using a custom domain in Outplay and wondering how long it takes to get verified, this article will provide you with insights into the typical timeline and what to do if you encounter any delays.

Custom Domain Verification Timeline

After adding the CNAME records for your custom domain and submitting it in your Outplay Custom Domain settings, the verification process begins. Outplay's team will verify the domain and issue an SSL Certificate for it. In most cases, this process is completed within 48 hours.

It's essential to ensure that you've correctly added the CNAME records in your hosting provider according to Outplay's guidelines. Any discrepancies or errors in the CNAME records can cause delays in the verification process. Therefore, it's crucial to double-check the settings and confirm that the CNAME records are accurately configured.

If 48 hours have passed, and your custom domain is still not verified, don't worry! Occasionally, unforeseen issues or delays may occur during the verification process. In such cases, it's best to contact Outplay Support for assistance. They have the expertise to troubleshoot and resolve any issues that may be hindering the verification of your custom domain.

NOTE: Click here to learn more about setting up your custom domain.

Updated on: 25/06/2024

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