Articles on: Conversation Intelligence

How to View Transcripts of Recorded Conversations

Accessing Transcripts of Recorded Conversations for Easy Reference

Having trouble keeping track of important details from your recorded conversations? Outplay allows you to view transcripts of your recorded conversations with ease. By following these simple steps, you can access and review the transcript of any recorded conversation on Outplay.

Log into Outplay. Click the intelligence tab.

The Recordings tab in the Conversations section is displayed by default. You can view all the recorded and analyzed conversations here. Select a recording of your choice.

Click the Transcript tab.

Click any dialogue and the seek bar will automatically move to the specific time frame in the recorded conversation where that dialogue was spoken.

TIP: You can listen to/ view your recording as well as read the transcript simultaneously.

Updated on: 31/05/2024

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