• A2P 10DLC Registration: Ensuring Reliable SMS Delivery for Your Business

  Understanding the Importance of A2P 10DLC and How to Register for Improved Messaging As an SMS user on Outplay, it is essential for you to stay updated on the latest developments with respect to compliance in the industry. One crucial aspect you need to be aware of is A2P 10DLC, which stands for Application-to-Person 10-Digit Long Code.  In this support article, we will explain what A2P 10DLC is, why it is mandatory, how to register, the required documents, and answer frequently asked questSome readers

• SMS Replies

  How to check when someone replies to your Text As you know you can send and receive texts in Outplay. To see the complete text thread, please follow these instructions. You have to first activate the notifications of the texts from the notification option. If a prospect replies to your text you will get an email for that as well. You can check the recent texts received fFew readers

• Choose which prospect phone number to text on Outplay

  Texting your prospect is an excellent way to stay on your prospect's radar while they consider your competitors. In fact, research states that commercial text messages have a higher open rate than emails.  On Outplay, if your prospect has multiple contact numbers, you can choose which phone number to send the text message or SMS to easily.   Here's how you can send an SMS to a prospect with multiple numbers: Log into Outplay. (https://storage.crisp.chat/users/helpdeskFew readers

• Will the caller ID work for sending SMS ?

  Caller ID works only during the Outbound call. It doesn't support while sending SMS.Few readers

• How to Select a Number for Sending SMS in Outplay

  How to Select a Number for Sending SMS in Outplay Outplay provides the flexibility to choose the number you want to send an SMS from. This is particularly useful if you have multiple phone numbers linked to your account for different campaigns or regions. Here’s how you can select a specific number when composing an SMS. Steps to Select a Number for Sending SMS Open the SMS Compose Window: Log in to your Outplay account. Navigate to the SMS option or open the SMSFew readers