How can I view the prospects who failed while importing?
Yes you can do that by navigating to Prospects >> Import History >> One-time Imports
![](https://storage.crisp.chat/users/helpdesk/website/d7cdc0304eb15800/9bf8d07b-d798-4db2-8224-6f4507_1psdqmt.png)
For Viewing Skipped Prospects
Click on the Skipped Number and Outplay will open a popup like below
![](https://storage.crisp.chat/users/helpdesk/website/d0150ce809dff800/e9ed95a9-3439-4c5c-b261-c35c4a_fo9huq.png)
You can click on Download CSV if you want to download the records.
For Viewing Failed Prospects
Click on failed prospects, and Outplay will open a new pop-up where you can see the reason for failed prospects and also will have the option to download.
![](https://storage.crisp.chat/users/helpdesk/website/95bc614a1b754000/4ffb2ff1-5ed7-4211-b092-deaaae_18dcksb.png)
You can further click on the expand icon and see the details of those prospects
![](https://storage.crisp.chat/users/helpdesk/website/b8572c39d5cb5800/36f15da8-18a0-4d40-bd1a-021b9d_g71w21.png)
![](https://storage.crisp.chat/users/helpdesk/website/d7cdc0304eb15800/9bf8d07b-d798-4db2-8224-6f4507_1psdqmt.png)
For Viewing Skipped Prospects
Click on the Skipped Number and Outplay will open a popup like below
![](https://storage.crisp.chat/users/helpdesk/website/d0150ce809dff800/e9ed95a9-3439-4c5c-b261-c35c4a_fo9huq.png)
You can click on Download CSV if you want to download the records.
For Viewing Failed Prospects
Click on failed prospects, and Outplay will open a new pop-up where you can see the reason for failed prospects and also will have the option to download.
![](https://storage.crisp.chat/users/helpdesk/website/95bc614a1b754000/4ffb2ff1-5ed7-4211-b092-deaaae_18dcksb.png)
You can further click on the expand icon and see the details of those prospects
![](https://storage.crisp.chat/users/helpdesk/website/b8572c39d5cb5800/36f15da8-18a0-4d40-bd1a-021b9d_g71w21.png)
Updated on: 07/06/2024
Thank you!