Lookup fields in Salesforce can be synced into Outplay
You can now create lookup fields in Outplay and sync them with your Salesforce Integration. On selecting Lookup, a new drop-down called 'Map Lookup field to' will be enabled and provides you with 5 different options as Prospect, Account, Opportunity, User, and Others. You can create custom fields from the Field Configuration section.
Go to your Profile >> Settings >> Field Configuration >> Add custom Field
The field name which is added here will be visible in Integrations & API >> CRM >> Field configuration mapping screen.
Here, if user is trying to map the lookup field from CRM with text field in outplay then the system will show a new field as Display Name instead of record Id. With this option system will show the name instead of ID.
NOTE: You can map Lookup field of Salesforce to Lookup field of Outplay and Lookup field of Salesforce to Text field in Outplay.