Articles on: FAQs

Outplay Free Plan Restrictions

What happens when you move from a paid subscription plan to a free plan



If you're moving from a paid subscription plan to a free plan on Outplay, you may be wondering what restrictions you'll face. This article will cover all of the restrictions you'll encounter when using Outplay's free plan, including restrictions on Lead Sourcing, Sequences, Advanced Sequencing, Dialer, Integrations, Automation, Teams, Analytics & Reporting, and Support.



Frequently Asked Questions




Q: What restrictions will I face for Lead Sourcing?

A: When using the Free Plan, you won't be able to select records, and inbound lead enrichment won't be permitted. You'll have access to basic filters, but advanced filters won't be accessible.


Q: What restrictions will I face for Sequences?

A: With the Free Plan, you'll only be able to have 2 sequences active at the same time. Email integration with SMTP won't be permitted, and your email sending limit will be 200/user/day. You'll only be able to have 1 mailbox connection per user, and no email aliases or additional mailboxes will be permitted. Custom fields won't be permitted either.


Q: What restrictions will I face for Advanced Sequencing?

A: With the free plan, A/B testing won't be permitted, and automated tasks are the only allowed tasks. Manual tasks such as Twitter, LinkedIn, and Calls won't be allowed. Email & Sequence Priority won't be allowed either. You'll only be able to have 10 Hot Leads in a month, and there won't be any Advanced Hot Leads or Advanced OOO Detection.


Q: What restrictions will I face for Dialer?

A: With the Free Plan, you won't have access to Outplay’s Basic Dialer or Advanced Dialer.


Q: What restrictions will I face for Integrations?

A: When using the Free Plan, you won't have access to Salesforce, Zapier, Calendly, Gong, Mixpanel, or Crelate. Basic or Advanced Slack Integration won't be available, and there won't be any API Access. You can only connect to either Pipedrive, Zoho, Hubspot, or Microsoft Dynamics CRM.


Q: What restrictions will I face for Automation?

A: With the Free Plan, you'll only be able to set up 2 triggers, and there won't be any access to features such as Website Tracking, Magic Outbound Chat, or MagicMail AI Email Writer.


Q: What restrictions will I face for Teams?

A: When using the Free Plan, you won't have access to Shared Templates & Sequences. You won't be able to Create & Manage Tasks for Team Members, and only 2 Team members can be added. There won't be any Advanced Team Edition either.


Q: What restrictions will I face for Analytics & Reporting?

A: With the Free Plan, you won't have access to A/B Test Insights, Team Performance Reports, Leaderboard, or Best Time to Call & Send Emails.


We hope this FAQ article has helped you understand the restrictions you'll face when using Outplay's free plan. If you have any further questions, please feel free to reach out to our support team.

Updated on: 25/06/2024

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