How can I get my contacts from Crelate to Outplay irrespective of job mapped in Crelate

  • Navigate to Integrations & API
  • Click on Crelate card
  • Click on Contacts <> Prospects mapping
  • Under Inbound synch settings,
  • For this option, Create Prospect in Outplay when Contact does not exist:
    • Always - whenever a new contact gets created in crelate, it will be created in Outplay irrespective of whether that contact is mapped to any job or not. 

Choose the option Always.