Providing Feedback on Meeting Transcriptions, Summaries, and Action Items

Overview

Outplay now allows users to provide feedback on meeting transcriptions, summaries, and action items using a Like / Dislike button. This feature helps enhance the accuracy and quality of AI-generated content by gathering user feedback.

How It Works

Users can express their satisfaction by:

Liking the transcription, summary, or action items if they find them accurate and useful.

Disliking if they feel the generated content is not up to the mark. While disliking, users can also select a reason from the available options and add remarks for better understanding.

Steps to Provide Feedback

Access the Recording

Navigate to the Intelligence section in Outplay.

Open a recorded meeting with an AI-generated transcription, summary, or action items.

Use the Like / Dislike Button

Click on the Thumbs Up (Like) button if you are satisfied.

Click on the Thumbs Down (Dislike) button if you are not satisfied.

Provide Additional Feedback (For Dislike Option)

Upon selecting Dislike, a popup will appear with available reasons such as:

Paragraph breaks are missing or incorrect
Incorrect words or phrases
Incorrect speaker identification
Incorrect language detected
Incorrect handling of competitor names, product names, or acronyms
Lack of punctuation
Others

Optionally, add remarks to describe the issue in more detail.

Submit Feedback

Click Submit to send your feedback to Outplay for further improvement.

Please note, you can also hover on the respective transcription where you feel its not correct and click on Dislike button. This will help us to understand in which minute of the recording the transcription is not correct.

For giving feedback on action items and summary, you can navigate to the respective section under the recording and provide the same.

Additional Notes

Your feedback will help improve the accuracy of AI-generated transcriptions, summaries, and action items over time.

The system learns from the feedback and enhances future meeting insights.

By using this feature, Outplay ensures that meeting insights are continuously refined to meet user expectations and improve overall usability.

Updated on: 13/02/2025