1. Help Center
  2. Conversation Intelligence
  3. Get Started with Conversation Intelligence

Keyboard Shortcuts for Media Player

This article contains some of the keyboard shortcuts you can use to control your media player while listening to any recording on Outplay's CI.

Keyboard Shortcuts




Space bar

Pause / Play the video

Enter key

Pause / Play the video

M or m

Mute / Unmute video volume

Up and Down arrow keys

Raise and lower volume by 10%

Right and Left arrow keys

Move forward and backward by 10 seconds


Esc from the full screen

F or f

Go full screen or exit from fullscreen

Click on anywhere on the video

Pause / Play the video

K or k

Pause / Play the video


While the video is paused, skip to the next frame.


While the video is paused, go back to the previous frame.


Speed up the video playback rate.


Slow down the video playback rate.

Numbers 1 to 9

Seek 10% to 90% of the video.

Number 0

Seek the beginning of the video.