Local Dialer
What Is Local Dialer within Outplay ?
Local Dial enables SDRs to automatically dial prospects using local area codes.
It can lift call connection rates by up to 400%, because prospects tend to be far more likely to answer unknown calls from local numbers, rather than toll-free or long distance phone numbers.
If in the pool of numbers I have a number that matches or is nearby to the Prospect's area code then that number will be automatically assigned to me when I am calling that Prospect so that to the prospect it shows that call is coming from the same or nearby area of his/her.
The Admin has the option to enable/disable for the whole account as well as for each SDR.
![](https://storage.crisp.chat/users/helpdesk/website/93df0998de596800/18a30b74-7380-4d9c-9ec4-8866bf_3tf0ju.png)
As an example, I am an SDR and the number assigned to me is with an area code 212 (New York) and now there is a prospect whom I am calling and his number is 408 area code (California).
![](https://storage.crisp.chat/users/helpdesk/website/9e6664b548680000/16bfe503-9912-4199-9147-13367e_g5eaxh.png)
Now in my pool of numbers if I have a 408 area code number or any other area code number of California state then that number will be automatically assigned to me when I am calling that Prospect.
When a prospect calls back on the same number, the inbound call will be diverted to the same SDR who called that prospect.
NOTE: By pool of numbers it means the unassigned numbers that has been purchased but not assigned to any team member will be used for Local Dial.
![](https://storage.crisp.chat/users/helpdesk/website/eeac8567f4a5500/86bca1c5-8a9f-431d-a147-cc955a_1l84u23.png)
Please refer to this video to understand how this feature works.
Updated on: 24/06/2024
Thank you!