How to assign Licenses and Mailboxes to an existing user

Assign Engagement, Scheduler and Mailboxes to an existing user

On Outplay, you can assign licenses for Engagement, Scheduler & Observer, as well as Mailboxes to existing users on your subscription plan. 

NOTE: Only an Admin can assign licenses & mailboxes on Outplay. 

NOTE: Here’s how you can purchase:

• User Seats/ Engagement Licenses
• Observer Licenses
• Additional Scheduler Licenses
• Additional mailboxes 

Here’s how you can assign a licenses and mailboxes to an existing user:

• On Outplay, go to Profile → Settings.

• Click Users & Teams from the sidebar menu and navigate to the user for whom you want to update licenses and mailbox. 

• Click the More Options button and click Update Role/ Licenses. 

• On the Update Role/ Licenses window:
  • You can modify the role of the user if required. To assign an Observer License to the user, you can select Observer in the Select Role field. 
  • Under the Select License section, you can select the checkbox for the following to assign the same to the existing user:
    • Engagement License
    • Scheduler License
    • Additional Mailbox

• Click Save. 

The role, licenses and mailbox for the existing user is updated.

You can also invite a new user and assign licenses and mailboxes for them. Learn more by clicking here.