How to assign Licenses and Mailboxes to an existing user

Assign Engagement, Scheduler and Mailboxes to an existing user

On Outplay, you can assign licenses for Engagement, Scheduler and Observer, as well as Mailboxes to existing users on your subscription plan. 

NOTE: Only an Admin can assign licenses & mailboxes on Outplay. 

NOTE: Here?? how you can purchase:


Here?? how you can assign licenses and mailboxes to an existing user:


  • On Outplay, go to Profile ??Settings.

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  • Click Users & Teams from the sidebar menu and navigate to the user for whom you want to update licenses and mailbox. 

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  • Click the More Options button and click Update Role/ Licenses

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  • On the Update Role/ Licenses window:
    • You can modify the role of the user if required. To assign an Observer License to the user, you can select Observer in the Select Role field
    • Under the Select License section, you can select the checkbox for the following to assign the same to the existing user:
      • Engagement License
      • Scheduler License
      • Additional Mailbox

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  • Click Save. 

The role, licenses, and mailbox for the existing user are updated.



You can also invite new users and assign licenses and mailboxes for them. Learn more by clicking here.